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Privacy Policy

Return on Art Ltd (company number 11334133) respects your privacy and is committed to protecting your personal data. This privacy policy (Privacy Policy) will inform you as to how we look after your personal data when you visit our website https://returnonart.com (Site) (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Important information and who we are

Purpose of this Privacy Policy

This Privacy Policy aims to give you information on how we collect and process your personal data through your use of our Site, including any data you may provide through our Site when you sign up to receive publications from us or purchase artwork.

This Site is not intended for people under the age of 18 and we do not knowingly collect data relating to such people.

It is important that you read this Privacy Policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.

Controller

Return on Art Ltd is the controller and responsible for your personal data (collectively referred to as "we", "us" or "our" in this Privacy Policy).

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us using the details set out below.

Contact details

Return on Art Ltd, 82 Wandsworth Bridge Road, SW62TF London, United Kingdom

Email address: hello@returnonart.com.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This Site includes links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you. Below is a non-exhaustive list of the personal data we collect which we have grouped together follows:

a) Identity Data includes first name, last name, title and date of birth.

b) Contact Data includes billing address, delivery address, email address and telephone numbers.

c) Financial Data includes bank account and payment card details.

d) Transaction and Profile Data includes details about payments to and from you and other details of artwork you have purchased via our Site.

e) Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Site.

f) Usage Data includes information about how you use our Site, products and services.

g) Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with artwork). In this case, we may have to cancel an order you have with us but we will notify you if this is the case at the time.

We use different methods to collect data from and about you including through:

a) Direct interactions. You may give us your Identity Data, Contact Data and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

(i) order artwork;

(ii) create an account on our Site;

(iii) subscribe to our mailing list; or

(iv) contact us with an enquiry.

b) Automated technologies or interactions. As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, and other similar technologies. Please see our cookie policy for further details [Link].

c) Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:

(i) Technical Data from analytics providers such as Google based outside the EU advertising networks and search information providers.

(ii) Contact Data, Financial Data and Transaction Data from providers of technical, payment and delivery services.

(iii) Identity Data and Contact Data from publicly availably sources such as Companies House and the Electoral Register.